Returns & Exchanges
We will gladly exchange an item should you be unsatisfied with the fit, quality, colour or size of the item. To be eligible for an exchange please note the following conditions apply:
- Items must be returned within 30 days of purchase.
- Items must be returned in original condition with original tags & packaging intact. Items that have been laundered or altered in any way will not be accepted for return.
- Sale items will not be eligible for exchange (unless defective).
- Refunds will only be issued on products deemed to be faulty. In the unlikely event that your order contains defective items please email our Customer Service team with your original order number & photographs of the defective product.
To initiate an exchange please email firstname.lastname@example.org with the following information:
- Order Number
- Reason for Exchange/ Return
- Item/s or size/s to exchange to
- Image of your item in it's original condition & packaging